JBL as an audio brand has a massive line-up of speakers which are incredible in their way. But with the class and quality, some users have also reported bugs with the JBL products. These claims don’t seem to be true until I got a problem with my JBL Flip 4 keeps turning off.
So, there is no need to worry about that. I have got your back. I will be discussing various problems along with their authentic solutions to bring your JBL Flip 4 keeps turning off back to life.
Why JBL Flip 4 Keeps Turning Off?
There may be a lot of problems such as a low battery, power saving mode, not being paired with any device due to a faulty Bluetooth chip, faulty battery, faulty AC adapter, and power button failure. These problems can be addressed by hard resetting, updating to the latest firmware available, changing the AC adapter and charging cable (if faulty), and repairing the malfunctioning power button.
In the following sections, we will throw some light on all these problems and their solutions one by one.
1. Low battery:
There are times when you use your JBL Flip 4 continuously by giving it a proper charge or putting it in the wall socket less often. In this situation, your speaker may not be enough charged to keep your ears rocking with its fantastic sound quality.
You may be getting a low battery notification again and again. On the other hand, there may be no red-light notification at all if there is any fault with the indicator LED.
Solution:
- Plugin your JBL Flip 4 into the AC adapter and charge it for at least 3 hours to check if there is a low battery issue or not.
- Putting it into the charging for almost 3 hours will rule out the possibility of low battery even if the notification led is faulty.
2. Power Saving Mode:
There is a very useful feature called power saving mode in almost all budget and premium speakers. When this feature is turned on speakers go off after 10 minutes without being paired with any nearby device.
Your JBL Flip 4 may be in a power-saving mode which makes it go off when it is not paired with any nearby device. If your speaker goes off within 10 minutes then power-saving mode might not be the issue you are suffering from.
Solution:
You can get out of the problem with a hard reset. The steps of hard reset are given below.
Step: 1
Press and hold the play button and the volume up button at the same time for at least 5-10 seconds.
Step: 2
Your speaker will go off after pressing the above combination. Now, power up the JBL flip 4. Your speaker’s hard-to-reset is complete.
3. Not Paired with Any Device:
Sometimes JBL Flip 4 may not be able to maintain a Bluetooth connection due to some bug in the software. These bugs and glitches may cause a nuisance to you.
Software updates are regularly pushed for all JBL models when a bug is detected in the software. You might not be aware of the latest software update. You solve your issue by updating your JBL Flip 4 to the latest version available.
Solution:
Step: 1
Install JBL Connect app from the play store or Appstore.
Step: 2
Open the app and connect your speaker.
Step: 3
Go to the app settings. Click on the update icon.
Step: 4
Download and install the latest firmware. After installation, your speaker will restart and will be free of any software bugs.
Note: Always keep your speaker close to your mobile phone to make a strong Bluetooth connection.
4. Faulty AC Adapter:
Ac adapters are very sensitive to electrical voltage fluctuations. They are designed in a way that they protect the charging device from any sort of electrical harm.
So, if there are any fluctuations of the voltages AC adapter bare the damage and renders the device unharmed. AC adapter’s internal components may get damaged due to the high and low voltages.
In these scenarios, the AC adapter may not be able to charge the battery of your speaker correctly while keeping the charging light on.
Solution:
You can resolve this issue by noticing any recent fluctuations in the voltages in your house. If you suspect any voltage changes then your AC adapter might have suffered damage from it.
Try changing your AC adapter to see if your problem is solved or not.
If it does not work then move on to the next step.
5. Faulty Charging Cable:
If your AC adapter is working well then it might be the cable that is damaged by the voltage fluctuations.
A charging USB cable is a delicate accessory with very thin multiple wires running through its core. Bending and twisting may cause wires to crack and not charge the JBL flip 4 properly. As a result, JBL Flip 4 keeps turning off.
Solution:
You can borrow a compatible USB charging cable from a friend to check if there is a problem with your cable or not. This will save spending bucks on buying a new cable.
6. Bluetooth chip not maintaining the connection:
Mishandling of the speaker may cause serious problems for you. A single but vicious drop on the floor may cause damage to the Bluetooth chip of the speaker.
In these cases, the Bluetooth chip is not able to maintain a persistent connection with the phone. This causes connection loss and JBL flip 4 keeps turning off due to inactivity.
Solution:
You can try to solve the issue by hard reset of your speaker as described above in detail. If the hard reset does not seem to work then you can go for a warranty claim if valid or a local repair shop.
7. Faulty Battery:
A speaker is a delicate gadget that can be damaged by the extremes of climate and submerging it in water for a long time. Despite JBL’s state-of-the-art manufacturing and high-quality materials, their speakers are vulnerable to the extremes of the environment.
The battery is one of the most commonly damaged internal components of speakers. Water can cause short-circuiting and battery failure. The failed battery will not provide enough backup and JBL flip 4 keeps turning off.
Solution:
If your speaker is under warranty you can consider it for the warranty claim and if your JBL flip 4 is out of warranty then you have to find an authentic repair shop to get your battery replaced.
8. Faulty Power Button:
Smashing your power button in despair may cause more harm than good. Even if there is a minor software bug that is to be resolved by a firmware upgrade you smash your power button thinking that it is causing the problem.
Pressing hard on the power button may damage its circuitry. Which later on causes problems such as JBL flip 4 keeps turning off.
Solution:
The only solution to this problem is to repair the button by some professional or contact JBL customer support to claim it under warranty.
9. Warranty Claims and Service Center Support:
JBL provides at least 1 year of warranty on all of its products. Portable speakers are more vulnerable to damage due to their wide range of uses in different environments. JBL offers two types of services to claim malfunctioning goods.
- Instore
- Online
Instore service is provided by the physical customer care store. You go to the store with the product and packing along with the original receipts of the purchase.
They will verify your details first. After that, they will check the product if it is under warranty and if its fault is claimable or not.
If they approve the claim then they will give you a time frame to service your product or they will give you a new one.
Online warranty is beneficial but could be disappointing sometimes. You email them with details of your product problem.
They will ask for proof of purchase and they may also ask for some video of the product issue. After that, they will tell you to drop your product at the nearest point for the claim if they approve it.
However, the online inspection may not be always accurate as the physical inspection. Customer support representatives may not be able to perceive the exact condition of the product and may refuse the claim.
Conclusion:
JBL Flip 4 may cause trouble sometimes which can be addressed by hard resetting, changing the AC adapter, and charging it again properly. However, mechanical issues like faulty buttons and battery failure cannot be addressed at home by yourself.
For this purpose, you will have to go for a warranty claim if there is validity or repair at a local but authentic shop. Hopefully, by following all the details mentioned above your JBL flip 4 will be working like a charm again.
Related Questions:
JBL flip 4 won’t turn off. How to fix it?
There are several ways to solve this issue such as hard resetting, exiting the service mode, and updating the speaker to the latest firmware.
JBL flip 4 battery dies out very quickly. How to fix it?
Battery dying out early might be indicating battery failure. It can be addressed by replacing the battery with the compatible one.
JBL flip 4 not turning on after the firmware upgrade. How to fix it?
Some users have reported that JBL flip 4 not turning on after the firmware upgrade via the JBL Connect app. This issue can be addressed by exiting the firmware mode.
You can do this by pressing and holding the connect and volume-up buttons while the speaker is connected to the power source.